It is our job to ensure we provide a happy, safe, and comfortable environment for all of our guests. So, we hope you will understand the need for some basic rules. We hate being the fun police, so please help us out.

Reception is open from 8am to 6pm daily, for emergencies outside these hours call our night manager on 6494 1302 & follow the prompts or by pressing the front door intercom.

Departure time is strictly 10am, this gives us time to prepare for the next guests.

A Noise Curfew is in place from 10pm, please respect all guests’ right to enjoy peace and quiet. Please keep noise to a minimum between 10pm and 8am.

The Waterpark is operational between 9am – 5pm daily. Our swimming pool is open from 8am – 6pm daily. (later in daylight savings) please ensure your children are supervised at all times and wearing their wristbands.

  • All children and non-swimmers must be accompanied and supervised by a responsible adult
  • Running, jumping, or diving within the waterpark, swimming pool area or on the slides is prohibited
  • Climbing on/or jumping from the waterpark structure is prohibited

The Adventure playground is operational between 8am – Sunset daily. Please supervise your children at all times and ensure there is no playing after sunset.

The Jumping cushion is operational between 8am – 6pm daily. Please supervise your children at all times and ensure there is no rough play, ball games or inverted manoeuvres.

To operate our boom gates press hash (#) your 4-digit code then hash (#). The boom gates will not operate if you follow another vehicle through the entry or exit or share your code.

Parking for one car per site or accommodation unit is provided. Please contain your vehicles within your allocated parking. Additional cars should park in the perimeter street parking.

Whilst travelling on our park roads. Please look out for our junior guests on foot, bikes, scooters or playing. In particular ensure you observe our walking pace or 10km speed limit.

Pushbikes and scooters are welcome. Helmets must be worn, only daylight riding permitted No riding any bike, scooter, or skateboard after sunset.

Wi-Fi is complimentary.  Please log in with you name and booking number (found on your arrival envelope). Extra Wi-Fi packages are available from reception.

If you have a pet staying with you, please clean up after them, keep them on a lead whilst walking, under your control at all times & adhere to our pet policy. There is only one pet exclusion period for two weeks from boxing day every year. (Pet units are exempt from this rule)

No open fires are permitted within the park, except in our designated communal fire pit, which is lit at 6pm daily in the cooler months.

Please seal all garbage bags and place within the bins provided.

We are proud of our beautiful environment, please use the recycle bins provided.

Please clean fish at the fish stations provided at our local boat ramps, not within the park

We try to discourage any theft, so please lock up & stow all your valuables (surfboards, bikes, fishing rods, eskies etc).

Anyone engaging in the use of illegal drugs, threatening or violent behaviour, smoking in non-smoking communal zones or accommodation units, bringing in unregistered overnight guests. Will be asked to leave and will forfeit any payments made.